Customer support
HELP FOR
EVERY ORDER.
Questions about an order, delivery, the product, or store policy? Use the verified customer-support details below.
Email customer supportsupport@thestorefront.ccSend an email ↗Change a delivery addressUpdate shippingChange the ship-to for a paid order ↗
BEFORE YOU
CONTACT US.
For an existing order, have the receipt email and order number available. For loss or transit damage, keep the packaging and carrier information. Do not send returns without written return instructions.
Store operator
GUNSHELF is operated by TheOtherStore as an independent home-decor retailer. TheOtherStore is the customer-facing seller responsible for support, fulfillment, returns, and refunds. The store has no government or military affiliation. Its products are decorative wall shelves: they are not firearms and contain no firearm components. Firearms and other props shown in product photography are not included.